Shipping & Returns

  • Free Shipping Service

    Lifekens now only ships to America, Canada, and Australia, and provide free shipping on all orders. We use the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.

  • When Will My Order Ship

    All orders generally process and shipped Monday - Friday, excluding holidays. Most of our orders are produced and shipped within 7-12 weeks after the order has been placed. You will receive a shipment confirmation email that contains shipment details, your tracking number, and a link to the selected carrier site.

  • 30-Day Return & Exchange Policy

    You can get a full refund when you return your undamaged item(s) within 30 days. Learn More

  • When Will I Receive My Refund

    When we receive your return, you will receive a notification email within 3-5 working days after we received your item(s), and when the refund is processed. The refund will be made to the account that the funds were initially drawn from.

  • How to Track the Order Status

    You're free to check the status by logging into your LIFEKENS account with your order number and email address. And also can track your order status via 'Track My Order' at the bottom of the page.